the process - from prep to pickup
All rental items and covers have been cleaned and disinfected – including anything that was on the shelves prior to the COVID-19 outbreak. How can you tell? Each item has a sticker showing the date of its last cleaning.
Shift into gear:
Upon arrival at our warehouses, all staff temperatures are checked and PPE (masks, gloves, eyewear) is distributed to each employee.
Ready to ride:
Our drivers and event helpers are kept separate from our prep crews to minimize contamination, and our trucks are preloaded for immediate departure. All truck interiors are disinfected pre- and post-event, and come equipped with extra PPE and sanitizing stations – so if someone on your team is short a mask, we’ve got you covered.
Making our crews count:
Loading and Unloading crews are now streamlined into smaller teams; we’ve reorganized our process to avoid bottlenecks and reduce the number of hands on each item. We’ll also be operating in teams of two to minimize cross-travel within your event space. We’ll still get the job done – we’re just improving the onsite process to be safer and more effective.
We’re switching to paperless delivery – get ready for e-updates on your order and virtual confirmations once completed.